The following is an email sent to Jeff Galea - President of BTA, regarding our Technical Support Manager Brian Hunker.

Jeff:
Brian could not have been nicer, more knowledgable, more professional, more accomodating or better informed. He is really a nice young man and made the experience a pleasure. I think he is a terrific reflection on your company, and I appreciate your having sent him.
Phil

Well Done - Brian!